-For employers
Support to ensure that Support Workers are Supportive.
Many disabled people face difficulties utilising Support Workers in the most effective ways, too many Support Workers function as junior admin assistants, waiting for tasks to be delegated to them when what the disabled person really needs is a reduction in the cognitive load of managing their disability at work.
With Access to Work hourly rates rapidly reducing, the most cost-effective way to engage a Support Worker may not be through a specialist agency like TWIP. But without the specialist training, supervision, and expert management support, this increases the risk that Support Workers may not be as supportive as they need to be.
Our Employer Support Service can provide that specialist support to the Support Workers employed directly by disabled people or their employers.
When an organisation employs an AtW-funded Support Worker, it takes on full employment law responsibility for that worker, alongside operational and pastoral responsibility for making the arrangement effective. Most organisations receive no guidance on how to do this. The result: arrangements that underperform, Support Workers who burn out or leave, disabled employees who are let down, and in the most serious cases, employment tribunal exposure.
What disability-related disadvantage does this address?
Disabled employees with AtW-funded support are significantly disadvantaged when that support is poorly managed. Undertrained Support Workers can’t provide effective specialist support. Unsupervised Support Workers experience high burnout and turnover. Employers without HR expertise in this context make disability-related decisions that create legal risk. The disabled employee bears the cost of all of it.
TWIP’s employer support service can be referenced in AtW applications and review documentation. A full-service proposal is available on request.
What makes TWIP different?
- The only provider in the UK offering a comprehensive, professionally managed support service specifically for employers of AtW-funded Support Workers
- Specialist training for Support Workers: induction and ongoing CPD, built around disability-informed practice and professional workplace integration
- Structured professional supervision: individual and group, with records and outcome summaries provided to the employer
- Chartered Fellow CIPD with research-led and practical expertise in disability support in the workplace.
- Access to Work compliance guidance: review preparation, documentation support, claim submission and adviser liaison
- Available across three annual package levels:
- Essentials, Standard and Comprehensive